After more than 2,000 consultations, I’ve come to understand that sales is about building trust, solving problems, and ultimately, helping people. Sales is not “closing” prospects. For a salesperson honing his craft or a business owner trying to grow, sales is a skill that can transform your career, […]

In many organizations, a common issue is a lack of alignment. Teams feel disconnected, staff members pull in different directions, and communication breaks down. It often feels like no one is truly on the same page. These problems aren’t just accidental, they stem from leadership. And leadership, in […]

I want to share a story that I heard once and can’t seem to forget. It’s about a father and his daughter at the playground. The little girl is on the swings, smiling as her dad gently pushes her higher and higher. Then, as the sun starts to […]

Imagine you’re at a poker table playing Texas Hold’em. There are three players: Everyone at the table is confused. Player 3’s moves seem irrational. Throwing away winning hands and wasting chips on hopeless ones. But here’s the truth: Player 3 doesn’t actually know the rules of poker. Player […]

Do you find yourself constantly jumping from one project to another, always chasing the latest idea or trend, yet never feeling truly satisfied? If so, you’re not alone. This perpetual pursuit can be a sign of not closing off projects or unresolved conflicts in your life. The Cycle […]

As business owners and entrepreneurs, we often find ourselves obsessed with reducing Customer Acquisition Cost (CAC). The logic seems sound: the less it costs to acquire a customer, the better for our bottom line. But what if this fixation on lowering CAC is actually hindering our growth and […]

In 2023 I had the feeling that my business was on a good path but I also knew I had to figure out what the future vision for the business should be. As business owners, we often get caught up in the day-to-day operations, making it challenging to […]

How can a business with no sales department expand to more locations and grow faster than Starbucks? Greg Glassman, the founder of CrossFit, often said they never had a marketing or sales department. People came to them because they wanted to be part of what CrossFit offered. Instead […]

As entrepreneurs and business owners, we often find ourselves trapped in cycles of self-sabotage. We dream big, set ambitious goals, but somewhere along the way, we hit a wall, not because of external obstacles, but because of the barriers we create for ourselves. I’ve been there, and I […]

One of the most important metrics to track in any business is customer retention. A happy customer returning to make a repeat purchase is more than just a sale, it’s their way of casting a vote for your business. If you’ve done a great job, your customers will […]